Client Service Team
Rachel has been with Aurora Animal Care Community since August 2024. She has lived in a multitude of places including coastal North Carolina for 10 years but has recently began renovations with her partner Kevin on their newly purchased barndominuim on over 5 acres of land in Kent, Ohio. Rachel found herself in the veterinary medicine world starting in 2018 in primary care and then spent some time within the ER and specialty hospital honing her skills and knowledge seeing all aspects of the industry. It was through these positions as a client service representative that she realized how much of an impact she could make in an industry full of empathy and puppy kisses.
Rachel has an Associate of Arts degree in Human Services Management which has been foundational in the roles she has held over her life serving others. She has two sons Avery and Miles as well as a gaggle of furry creatures which include three rescue pitbull mixes Dwight Turner, Dudley Earl, and David Michael, a black lab named Hank, and a Red Bellied Parrot named Emmanual Pigford the Bird. In her free time you can find her outside enjoying nature, spending time with her kids, and going to see as much local live music as possible as that brings her so much joy.